Shipping policy

PRICES METROPOLITAN FRANCE

- Colissimo delivery with signature within 5 to 7 working days * / Price: 5 €

* The days indicated are excluding weekends and public holidays in France

PRICES OTHER DESTINATIONS
- Europe: Standard home delivery within 7 to 10 working days / Price: 8 € **
- Rest of the world : Standard home delivery within 10 to 14 working days * / Price: 12 € **

* The days indicated are excluding weekends and public holidays.
** Taxes may be applied at the customs of some countries. It is the customer's responsibility to comply with customs regulations and pay tax.

The Items are delivered to the delivery address indicated by the Customer during the Order at the latest at the end of the period indicated during the Order, depending on the country of delivery.

Bélinès undertakes that delivery will be made within a maximum period of 30 (thirty) calendar days from the Order, regardless of the delivery method selected.

In the event of a delay in delivery in relation to the aforementioned maximum period, the Customer may contact Bélinès Customer Service to order it to carry out the delivery within a reasonable additional period. In the event of non-compliance with this new deadline, the Customer may, by e-mail or letter, terminate the contract and obtain reimbursement of his Order.

The contract and therefore the sale will be considered as broken upon receipt by Bélinès of the email or letter by which the Customer informs him of his decision, unless delivery has taken place between the sending and receipt of Customer's email or letter.

In the event that the Order is definitively canceled, the Customer will obtain a refund of the price paid for his Order within 14 days of the date of termination by the Customer.

Each delivery is deemed to have been made as soon as the package is made available to the Customer, in particular by the carrier, materialized by the control system used by the carrier.

If the package is damaged or if the Item does not correspond to the Customer's Order, the Customer must initiate the return procedure described in Article 11 below within 30 calendar days after dispatch.

The Items are delivered to the delivery address indicated by the Customer during the Order at the latest at the end of the period indicated during the Order, depending on the country of delivery.

Bélinès undertakes that delivery will be made within a maximum period of 30 (thirty) calendar days from the Order, regardless of the delivery method selected.

In the event of a delay in delivery in relation to the aforementioned maximum period, the Customer may contact Bélinès Customer Service to order it to carry out the delivery within a reasonable additional period. In the event of non-compliance with this new deadline, the Customer may, by e-mail or letter, terminate the contract and obtain reimbursement of his Order.

The contract and therefore the sale will be considered as broken upon receipt by Bélinès of the email or letter by which the Customer informs him of his decision, unless delivery has taken place between the sending and receipt of Customer's email or letter.

In the event that the Order is definitively canceled, the Customer will obtain a refund of the price paid for his Order within 14 days of the date of termination by the Customer.

Each delivery is deemed to have been made as soon as the package is made available to the Customer, in particular by the carrier, materialized by the control system used by the carrier.

If the package is damaged or if the Item does not correspond to the Customer's Order, the Customer must initiate the return procedure described in Article 11 below within 30 calendar days after dispatch.